{"id":1915,"date":"2024-01-16T20:12:03","date_gmt":"2024-01-16T20:12:03","guid":{"rendered":"https:\/\/esenyurtgazetesi.com\/?p=1915"},"modified":"2024-01-16T20:12:03","modified_gmt":"2024-01-16T20:12:03","slug":"akbank-bankacilik-cozumlerinde-uretken-yapay-zeka-ile-fark-yaratiyor","status":"publish","type":"post","link":"https:\/\/esenyurtgazetesi.com\/index.php\/2024\/01\/16\/akbank-bankacilik-cozumlerinde-uretken-yapay-zeka-ile-fark-yaratiyor\/","title":{"rendered":"Akbank, Bankac\u0131l\u0131k \u00c7\u00f6z\u00fcmlerinde \u00dcretken Yapay Zeka ile Fark Yarat\u0131yor"},"content":{"rendered":"<p><strong>Akbank, \u00fcretken yapay zeka teknolojilerini kullanarak sekt\u00f6re y\u00f6n veren \u00e7\u00f6z\u00fcmler olu\u015fturmaya devam ediyor. Azure OpenAI servis altyap\u0131s\u0131n\u0131 kullanarak geli\u015ftirdi\u011fi ve \u00e7al\u0131\u015fanlar\u0131n\u0131n kullan\u0131m\u0131na sundu\u011fu ak\u0131ll\u0131 yard\u0131m asistan\u0131n\u0131 bankac\u0131l\u0131\u011f\u0131n yard\u0131mc\u0131 pilotu olarak tan\u0131ml\u0131yor ve bu sayede m\u00fc\u015fteri ve \u00e7al\u0131\u015fan deneyimini m\u00fckemmelle\u015ftirecek bir devrim yarat\u0131yor.<\/strong><\/p>\n<p>Akbank, \u00fcretken yapay zeka teknolojileri alan\u0131nda sundu\u011fu \u00e7\u00f6z\u00fcmlere bir yenisini ekledi. D\u00f6rt aydan k\u0131sa bir s\u00fcrede geli\u015ftirdi\u011fi ve bankac\u0131l\u0131\u011f\u0131n yard\u0131mc\u0131 pilotu olarak hizmet veren ak\u0131ll\u0131 yard\u0131m asistan\u0131 sayesinde saha ve genel m\u00fcd\u00fcrl\u00fck \u00e7al\u0131\u015fanlar\u0131, m\u00fc\u015fteri taleplerini \u00e7ok daha h\u0131zl\u0131 ve kolay bir \u015fekilde \u00e7\u00f6z\u00fcme kavu\u015ftururken, \u00e7al\u0131\u015fan destek ihtiya\u00e7lar\u0131 i\u00e7in de etkin \u015fekilde yard\u0131m alabiliyorlar. \u00dcretken yapay zeka destekli sohbet botu (chatbot) teknolojisine sahip bu asistan, bankac\u0131l\u0131k d\u00fcnyas\u0131ndaki 10.000\u2019den fazla dok\u00fcmandaki detayl\u0131 bilgileri harmanlayarak \u00e7al\u0131\u015fanlar\u0131n g\u00fcnl\u00fck konu\u015fma dilindeki karma\u015f\u0131k sorular\u0131n\u0131 dahi nokta at\u0131\u015f\u0131 yan\u0131tl\u0131yor. Sorulan her 10 sorudan en az 9\u2019unu do\u011fru olarak cevaplayabiliyor ve \u00f6\u011frenen algoritmas\u0131 sayesinde bu oran s\u00fcrekli iyile\u015ftiriliyor.\u00a0<\/p>\n<p>\u00a0<\/p>\n<p><strong>\u201cG\u00fcn\u00fcm\u00fcz ileri teknolojilerinden \u00fcretken yapay zekay\u0131 kullanarak sekt\u00f6r\u00fcm\u00fcze de\u011fer katan, fark yaratan \u00e7\u00f6z\u00fcmler geli\u015ftiriyoruz.\u201d<\/strong><\/p>\n<p><strong>Akbank Teknoloji Genel M\u00fcd\u00fcr Yard\u0131mc\u0131s\u0131 G\u00f6khan G\u00f6k\u00e7ay<\/strong>; \u201cAkbank olarak bankac\u0131l\u0131\u011f\u0131n gelece\u011fini \u015fekillendirmeyi bir misyon olarak ele al\u0131yoruz ve bu do\u011frultuda g\u00fcncel teknolojiler ile fark yaratan yeni nesil \u00e7\u00f6z\u00fcmler geli\u015ftiriyoruz. Alan\u0131nda lider, k\u00fcresel teknoloji \u015firketleriyle stratejik i\u015f ortakl\u0131klar\u0131 olu\u015fturarak ileri teknoloji \u00e7\u00f6z\u00fcmlerini sekt\u00f6r\u00fcm\u00fcze kazand\u0131r\u0131yoruz. Yak\u0131n zamanda \u00fcretken yapay zeka alan\u0131nda Microsoft ile uzun vadeli ve yo\u011fun bir i\u015f birli\u011fi ba\u015flatt\u0131k. Bu \u00e7al\u0131\u015fmalar\u0131m\u0131z\u0131n ilki, d\u00f6rt aydan k\u0131sa bir s\u00fcrede hayata ge\u00e7irdi\u011fimiz ve bankac\u0131l\u0131\u011f\u0131n yard\u0131mc\u0131 pilotu olarak hizmet veren ak\u0131ll\u0131 yard\u0131m asistan\u0131 oldu.<\/p>\n<p>Azure OpenAI servisiyle entegre sohbet botu ile ak\u0131ll\u0131 yard\u0131m asistan\u0131, bankac\u0131l\u0131k alan\u0131ndaki 10.000\u2019den fazla dok\u00fcmanda yer alan detayl\u0131 bilgileri \u00f6\u011frenip harmanlayarak \u00e7al\u0131\u015fanlar\u0131m\u0131z\u0131n do\u011fal konu\u015fma dili ile ilettikleri karma\u015f\u0131k sorular\u0131na saniyeler i\u00e7inde nokta at\u0131\u015f\u0131 yan\u0131tlar veriyor. Bu sayede m\u00fc\u015fteri deneyimini m\u00fckemmelle\u015ftirme, operasyonel verimlilik, i\u015f zekas\u0131 ve inovasyon alanlar\u0131nda \u00f6nemli avantajlar yarat\u0131rken, sekt\u00f6r\u00fcm\u00fcz i\u00e7in de \u00f6rnek olu\u015fturuyoruz. Binlerce \u00e7al\u0131\u015fan\u0131m\u0131za yard\u0131mc\u0131 pilotluk yapan ak\u0131ll\u0131 asistan\u0131m\u0131z\u0131n h\u0131zl\u0131 ve s\u00fcrekli hizmet verebilmesini Microsoft ile yapt\u0131\u011f\u0131m\u0131z \u00f6zel bir i\u015f birli\u011fi ile sa\u011flad\u0131k. B\u00f6ylece, Azure OpenAI PTU \u00f6zelli\u011fini kullanan d\u00fcnyadaki \u00f6nc\u00fc kurumlardan biri olduk. \u0130lerleyen d\u00f6nemde farkl\u0131 \u00fcretken yapay zeka \u00e7\u00f6z\u00fcmlerimizi \u00e7al\u0131\u015fanlar\u0131m\u0131z ve m\u00fc\u015fterilerimizle bulu\u015fturmaya devam edece\u011fiz\u201d dedi.\u00a0<\/p>\n<p>Akbank\u2019\u0131n \u00fcretken yapay zeka alan\u0131ndaki \u00f6nc\u00fc ad\u0131mlar\u0131, bankac\u0131l\u0131k sekt\u00f6r\u00fcnde inovasyonla fark yaratan \u00e7\u00f6z\u00fcmler sunma konusundaki kararl\u0131l\u0131\u011f\u0131n\u0131 yans\u0131t\u0131yor.<\/p>\n<p>\u00a0<\/p>\n<p>Kaynak: (BYZHA) Beyaz Haber Ajans\u0131<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Akbank, \u00fcretken yapay zeka teknolojilerini kullanarak sekt\u00f6re y\u00f6n veren \u00e7\u00f6z\u00fcmler olu\u015fturmaya devam ediyor.<\/p>\n","protected":false},"author":1,"featured_media":1916,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"categories":[20],"tags":[542,796,247,497,431],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/esenyurtgazetesi.com\/index.php\/wp-json\/wp\/v2\/posts\/1915"}],"collection":[{"href":"https:\/\/esenyurtgazetesi.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/esenyurtgazetesi.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/esenyurtgazetesi.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/esenyurtgazetesi.com\/index.php\/wp-json\/wp\/v2\/comments?post=1915"}],"version-history":[{"count":1,"href":"https:\/\/esenyurtgazetesi.com\/index.php\/wp-json\/wp\/v2\/posts\/1915\/revisions"}],"predecessor-version":[{"id":1917,"href":"https:\/\/esenyurtgazetesi.com\/index.php\/wp-json\/wp\/v2\/posts\/1915\/revisions\/1917"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/esenyurtgazetesi.com\/index.php\/wp-json\/wp\/v2\/media\/1916"}],"wp:attachment":[{"href":"https:\/\/esenyurtgazetesi.com\/index.php\/wp-json\/wp\/v2\/media?parent=1915"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/esenyurtgazetesi.com\/index.php\/wp-json\/wp\/v2\/categories?post=1915"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/esenyurtgazetesi.com\/index.php\/wp-json\/wp\/v2\/tags?post=1915"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}